Support

Use the right channel so operational questions and security reports reach the right boundary.

Get help

Documentation — quickstarts, contracts, and operating guides
Public issue — non-sensitive bugs and feature requests
Account or commercial support — do not include credentials or tenant data
Private security report — vulnerabilities, auth bypass, or data exposure

Before contacting support

Keep the x-kotobase-request-id and Cloudflare cf-ray, remove tokens and tenant content, and state the endpoint, UTC time, expected result, and observed HTTP status.